Hiziki - Naga hiziki - 40g

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In the unfortunate event that you are sent the wrong product/s or product/s missing, please contact our friendly customer care team and we will arrange a refund.

Please choose your products carefully as we do not give refunds or credits if you change your mind or make the wrong decision.

In the event that an item is unavailable but paid for at the time of ordering, a refund will be made back to the original account from which payment was originally made.

In the unlikely event that you receive a product that has an issue with its quality, please contact our friendly customer care team and we will be happy to assist.

Should you receive goods damaged in transit please contact us within 7 days of receiving the goods and our friendly customer care team will be happy to assist. Please leave the goods in the damaged packaging as they were delivered and send photos if you can. This will assist with any claims.

Shipping for all orders over 100 € purchased from us is free.

The shipping rate for orders less than 100 € is 20 €.

Please allow 2 - 5 business days for your order to be picked and packed.

You will receive a notification from us when your order is ready to despatch, this will contain a tracking link to track your order.

We ship all items directly from Japan with EMS shipping.

Please note that there might be custom fees charged on your order by your country's tax office. For more details please inquire at your local post office.